The protection summary can be reset by hitting 'Reset summary' at the bottom of the window. The number of threats detected and acted upon in Sophos Endpoint will be continually recorded on the status page unless reset. This will be flagged up in the events section of Sophos Endpoint and will provide details of the manual action required in a link beside the threat details. Events will be automatically cleaned up unless there is action required. If you need to run a manual update, you can do so via the following methods:įor Linux - section 8 What if Sophos finds a virus?ĭetected threats will be noted in the Sophos Endpoint status dashboard and events log. The Sophos client updates automatically via the Internet, you don't have to update it yourself. This may be hidden in the wider system tray.Īs per the Linux configuration manual, in order to check that on-active scanning is active, type: /opt/sophos-av/bin/savdstatus How do I keep Sophos up to date? If you see a blue and white shield icon in the Windows system tray (usually bottom-right of the screen, near the clock) then Sophos is running properly. How do I check that Sophos is installed and running correctly? You should be able to check with the product vendor as to how to do this. If you currently have a different Anti-Virus product installed on your machine, we recommend uninstalling it before installing Sophos. Sophos have documentated information on installing Sophos products alongside a competitor's software. It is generally not recommended to have two Anti-Virus products installed at the same time. Do I need to uninstall other Anti-Virus products before installing Sophos? What are the system requirements for installing Sophos?įor all system requirements please see Sophos's index. We are currently distributing Sophos Endpoint for InterceptX for Windows version 10.8.3, Sophos Anti-Virus for mac OS version 9.9.2 and Sophos Anti-Virus for Linux version 9. Uninstall Sophos for Linux - section 3 What versions are available? ![]() Getting Started with Sophos Home How do I uninstall Sophos? Sophos Home Support Centre and Documentation ![]() Sophos for Linux Documentation for Sophos Home: Links to download Sophos Home can be found for the relevant systems below: However, Sophos Home can be downloaded free of charge to protect all the computers owned by members of the University with the retired card status. Retired members of staff are no longer entitled to download Sophos Endpoint via the University Self-Registration page. I am a retired member of staff - can I still get a copy of Sophos for my device?Įntitlement to Sophos Endpoint can be found via the card entitlement page. Sophos Anti-Virus for Linux can be obtained via the Sophos website. Sophos Endpoint with InterceptX for Windows and macOS can be obtained via the Software Registration and Download site. ![]() I cannot find the answer to my issue online - where can I get support?.How do I check that Sophos is installed and running correctly?.Do I need to uninstall other Anti-Virus products before installing Sophos?.What are the system requirements for installing Sophos?.I am a retired member of staff - can I still get a copy of Sophos for my device?.Problems with a departmental or college computer should generally be referred to your local IT Support staff. If you have any questions about the software and how to install or operate Sophos that is not in the Windows Instructions, Mac Instructions or Linux Instructions, and that is not answered below, refer to your local IT Support or contact the Service Desk. Below is a list of commonly asked questions concerning Sophos Endpoint with InterceptX.
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